OC Bin Washing Privacy Policy

Effective Date: 2026

 

OC Bin Washing (“OC Bin Washing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we communicate with you, and the choices you have regarding your information.

 

1. Business Information

OC Bin Washing
Website: www.ocbinwashing.com
Email: info@ocbinwashing.com
Phone: 714-202-7674

For questions about this Privacy Policy or how your information is handled, please contact us using the information above.

 

2. Information We Collect

When you request or purchase services from OC Bin Washing, we may collect information that allows us to provide and manage your services.

This may include:

• Name

• Email address

• Phone number

• Service address

• Billing and payment information

• Service history

• Appointment and scheduling information

• Communications between you and OC Bin Washing

• Other information you voluntarily provide when requesting or using our services

We may collect this information directly from you when you schedule a service, create an account, contact us, make a payment, or otherwise interact with OC Bin Washing.

 

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Schedule and manage your bin washing services

• Send appointment and job reminders

• Provide service updates and notifications

• Communicate changes to scheduled services

• Provide customer support

• Manage your customer account

• Maintain your service history

• Send and manage invoices and payment-related communications

• Process payments

• Respond to questions, requests, or concerns

• Communicate with you about services you have requested

• Improve our services and customer experience

• Maintain business and service records

• Comply with applicable laws and legal obligations

We do not use your information for purposes unrelated to providing and managing our services unless otherwise permitted or required by law.

 

4. Text Messages and SMS Communications

OC Bin Washing uses Jobber, a third-party scheduling, customer management, invoicing, and communication platform, to help us manage customer accounts and communicate with customers.

If you provide your mobile phone number and consent to receive text messages, OC Bin Washing and/or Jobber may send you text messages related to your requested services and account.

Text messages may include:

• Appointment confirmations

• Job and appointment reminders

• Service updates or notifications

• Scheduling changes

• Invoices and payment-related notifications

• Customer support messages

• Responses to questions or requests you submit

• Other service-related communications reasonably necessary to manage your account

Message and data rates may apply. Message frequency may vary based on your scheduled services, account activity, and customer support needs.

Your consent to receive text messages is not a condition of purchasing services from OC Bin Washing.

Text Message Opt-Out

You may opt out of text messages at any time by replying STOP to a message from OC Bin Washing.

After you send STOP, you may receive one additional message confirming your opt-out. After that, you will no longer receive text messages unless you choose to opt back in.

For assistance with text messaging, reply HELP to a message or contact us directly:

OC Bin Washing
Phone: 714-202-7674
Email: info@ocbinwashing.com

Please understand that opting out of text messages may prevent us from sending certain service-related notifications by text.

We may continue to contact you through other methods, such as email or phone, when necessary to provide requested services or manage your account.

 

5. How We Share Your Information

OC Bin Washing may share customer information with trusted third-party service providers when reasonably necessary to operate our business and provide requested services.

For example, we use Jobber to assist with:

• Customer account management

• Scheduling

• Appointment reminders

• Service communications

• Invoicing

• Payment-related communications

• Customer support

We may also share information when necessary to comply with applicable laws, respond to legal requests, protect our rights or property, prevent fraud or misuse, or protect the safety of our customers, employees, or business.

We do not sell or rent your personal information to third parties for their own marketing purposes.

 

6. Payment Information

Payments may be processed through third-party payment processors. OC Bin Washing does not need to retain complete payment card information in order to provide our services.

Payment information may be handled directly by our payment processing providers in accordance with their own privacy policies and security practices.

 

7. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

 

8. Data Retention

We retain customer information for as long as reasonably necessary to provide services, maintain customer and business records, process transactions, resolve disputes, comply with legal and accounting requirements, and otherwise fulfill legitimate business purposes.

When information is no longer reasonably necessary, we may securely delete or otherwise dispose of it, subject to applicable legal and business requirements.

 

9. Your Privacy Choices

You may contact OC Bin Washing to:

• Ask what personal information we maintain about you

• Request correction of inaccurate contact information

• Update your phone number, email address, or service address

• Ask questions about how your information is used

• Request assistance with your communication preferences

Some information may need to be retained when required for legal, accounting, billing, or legitimate business purposes.

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10. Third-Party Services

OC Bin Washing uses third-party services, including Jobber and payment processing providers, to help operate our business.

These third parties may process information on our behalf in connection with providing their services. Their handling of information may also be subject to their own privacy policies and terms.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable laws.

When we make changes, we will update the Effective Date at the top of this Privacy Policy. We encourage customers to review this Privacy Policy periodically.

 

12. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact:

OC Bin Washing
Email: info@ocbinwashing.com
Phone: 714-202-7674
Website: www.ocbinwashing.com

By using OC Bin Washing services, you acknowledge that you have had an opportunity to review this Privacy Policy.